Stay cool, carry on — Free fast delivery across ROI & the UK — delivery to the rest of the EU — next-day available — 2-year guaranteeStay cool, carry on — Free fast delivery across ROI & the UK — delivery to the rest of the EU — next-day available — 2-year guaranteeStay cool, carry on — Free fast delivery across ROI & the UK — delivery to the rest of the EU — next-day available — 2-year guaranteeStay cool, carry on — Free fast delivery across ROI & the UK — delivery to the rest of the EU — next-day available — 2-year guarantee
Frost & FernFrost & Fern
Help & FAQ

How can we help? 

Delivery

  • Free fast delivery across the whole of ROI & the UK
  • Rest of the EU delivery from £14.99 (GBP) — 2–6 working days, tracked
  • Next-day option £4.95 (GBP) — order by 3pm Mon–Fri
  • Live tracking link the moment it leaves the warehouse
  • One-hour text window on the morning of delivery
  • Saturday delivery available for £2.95 (GBP)
Read full delivery policy

Returns

  • 14-day right of withdrawal, as standard
  • Free collection from your door — no drop-off points
  • Full refund in 3–5 working days of collection
  • 2-year guarantee, registered automatically
Read full returns policy
Contact

Still stuck? Talk to a human. 

Real people, in Leeds and Dublin. We reply within one working day — usually much faster.

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